With more than 60 years experience fighting scams and protecting consumers this free service from Which? is available for everyone. Legitimate organisations will rarely, if ever, make spelling or grammatical mistakes in their emails to you because they’ve been put together by professionals and checked before they’re sent.Sign up for Which? Scam alerts to get what you need to know about the latest scams, whether it’s a new phishing email or a phoney HMRC call. Are there spelling and grammar mistakes?Įmails or messages littered with spelling and grammar mistakes are a scam giveaway.Genuine companies should always give you time and space to make an informed decision - anyone who tries to rush you should not be trusted. It's also a common technique for scammers to use a countdown timer on scam websites to pile on further pressure. Don’t let anyone make you feel under pressure - it’s OK to take a break and think things through if you’re not sure. Are you being pressured to make a decision?įraudsters often try to hurry your decision making.Use your common sense, if a deal seems too good to be true, it inevitably is. They may even say that a deal is too good to miss. Scams will often promise high returns for very little financial commitment. Asking you to keep quiet is a way to keep you away from the advice and support you need in making a decision. Fraudsters use grooming techniques including isolating you so that you don't tell anyone about the situation you're in and fall deeper into the scam. It's important you can discuss any agreements with your friends, family or advisors as outside perspectives can provide valuable voices of reason. Sometimes scammers also use premium rate numbers (starting ‘09’) to squeeze every penny they can out of you. Remember that legitimate companies will have a place of business, phone number or email address to contact them on.

Scam websites often have vague contact details. You should also be wary of anyone who asks you to pay in an unusual way, such as through Western Union or by using Cryptocurrency. Scammers will often try and get valuable personal data from you, and they can use this to steal your money, or even to steal your identity. Never share your personal details with anyone if you can't confirm they are who they say they are. Have you been asked to share personal details?.If you're not 100% convinced about the identity of the caller, hang up and contact the company directly. It’s very unusual for legitimate organisations to contact you and ask for sensitive information if you’re not expecting them to. Have you been contacted out of the blue?Ĭold calls or unexpected emails or messages should raise suspicion, especially if you’re asked to give personal or payment details.

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